QHP provides REO property management, property preservation and maintenance services in all 50 states. We ensure bank and investor owned properties are being maintained, cleaned, and restored to their original or conveyance state following bankruptcy or foreclosure. Our REO property preservation services include lawn care, pool maintenance and debris removal for a property’s exterior, as well as janitorial services, winterization, and emergency repairs on the property interior, as required by local jurisdiction and GSE/Servicer/Investor guidelines. In the event a property needs rehabilitation or repair, our professional REO property management team will restore the property at the request of the servicer. In addition, QHP provides eviction management services.

Our REO Property Management Services Include:

REO Secure

QHP will secure REO owned properties from theft, damage, vandalism, and squatters following the foreclosure of a property.

Lawn Maintenance

Our REO property management team will maintain the homes lawn and yard on behalf of the servicer. Services include mowing, landscaping, weeding, edging, trimming, and sweeping of paved areas like driveways, sidewalks, and patios. Circumstantial debris such as hedge and lean trimmings will be removed in compliance with local jurisdiction and municipality code requirements.

Janitorial / Remediation Services

QHP’s will assist lenders and loan servicers following bankruptcy or foreclosure. Our REO property preservation team will provision deep cleaning, window washing, floor wash and wax, stripping or polishing of the property as needed.

Debris Removal

REO properties often require debris removal to keep the property in optimal condition. Trash, furniture and garbage will be removed from the property and properly discarded.

Property Repair

REO property management include repairs, rehabilitation and maintenance of the property and are performed using competitive materials. Repairs will be made following servicer specifications and the property will be restored to a marketable condition.

REO Property Preservation

QHP will provide REO property preservation and maintenance in compliance with investor conveyance standards to ensure title, occupancy and property conveyance conditions and regulations are met.

Property Rehabilitation

QHP’s rehabilitation services including repair, alterations, and additions to an REO property while preserving the properties aesthetic and/or historical character.

Emergency Maintenance

Emergency property maintenance services to lessen risk and protect the property as well as the lender investment. Our REO property management team will address the general welfare and safety hazards on an REO property, to include toxic materials, vandalism, water damage, plumbing issues, pool maintenance and electrical hazards.

Winterization

QHP will winterize a property that is expected to be vacant during the cold season or throughout the year depending on lender and loan servicer requirements. Winterization services include maintaining the plumbing and associated system components to prevent freeze and/or damages. QHP will also perform De-Winterization services when requested.

Smoke Detector, Carbon Monoxide Detector Installation

QHP will install, inspect or maintain smoke detectors and carbon monoxide detectors per local code requirements.

Water Heater Strap Installation

Securing an REO property includes the installation or maintenance of water heater straps. Water heater strapping is generally a compliance mandate made by local jurisdiction.

REO Eviction Management

When occupants are evicted, our REO property preservation team will support the eviction by working with local authorities to complete the lock-out process. We will remove any debris left behind by the occupants and secure the property per the specifications outlined by state and local jurisdiction.